Return and Exchange Policy: 1- Without prejudice to the provisions of the contractual and regulatory warranty, the consumer has the right to exchange the product presented to him by the store within seven days from the date of receiving the product, and he does not have the right to exchange the product after seven days have passed. 2- To exchange the product, the product must be in good condition and the consumer must not have used the product or obtained its benefit, and the store has the right to inspect the product before exchanging it to ensure its safety. The consumer bears the cost of shipping if he wants to exchange the product, and in international exchange, the consumer bears the full shipping costs and delivering the product to the shipping company. In case of defects or errors, the consumer will be compensated. Return Policy: 1- Without prejudice to the provisions of the contractual and regulatory warranty, the consumer has the right to cancel the contract and retrieve the product presented to him by the store within seven days from the date of receiving the product, and he does not have this right after seven days have passed. 2- To return the product, it must be in good condition and the consumer must not have used the product or obtained its benefit, and the store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs of the return shipping process (even if shipping is free), and the return fee is the same as the shipping fee (cash on delivery fees are non-refundable). In case of international return, the consumer bears the full shipping costs and delivering the product to the shipping company. In case of defects or errors, the consumer will be compensated. Refunds: After checking the order and its safety, the refunds will be made to the customer according to the payment method. The refund process takes from 7 to 14 days.
